Effingham, Il – Ameren Gas spoke with us today sharing information on what to do if you have a leak in your home.
Listen to the full interview:
Here are some tips from Ameren on how to handle these particular situations.
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Gas is pumped into your home via pipes. Sometimes that piping deteriorates over time and might spring a leak. Additionally, old brass stove connectors are a common cause of gas leaks.
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If you catch any scent of natural gas, leave the premises immediately and call Ameren at 800-755-5000. Crews will respond any time of day, seven days a week
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Do not use light switches, cell phones or any electrical device that could generate a spark on your way out. Venting a house or even static electricity from the carpet can ignite natural gas if it’s within the explosive range of 4.5-15 percent
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Do not under any circumstance ignore the natural gas scent or try and fix the problem on your own.
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Natural gas is safe and reliable, but can also be dangerous if leaks are not reported and addressed
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General response time is about 22 minutes, but crews are required to respond within the hour
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Upon arrival, crews will perform a visual inspection, inspect the piping, appliances and meter set. Responders can usually tell the level of urgency from looking at the meter dials
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Before entering the premises, crews will also take a reading from above the front door in order to tell if levels are safe. If a leak is confirmed, crews will isolate the problem and begin the repair process.
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Firefighters may arrive on the scene as well, but Ameren works closely with first responders throughout the year to educate them on where pipelines are located and proper emergency response protocols
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In fact, about 100 face-to-face presentations are conducted across Central and Southern Illinois each year
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Outside gas leaks may be caused by the breakdown of pipes or a contractor nicking a line. If not addressed, these outside leaks can migrate into your home. These can be especially dangerous as the soil may strip out the odorant
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Call immediately should you notice any of the exterior warning signs, including: blowing dirt, an unusual dead area of vegetation or bubbling water
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Call JULIE (8-1-1) before you dig or install a new pool, basketball hoop or plant a tree outside. This helps to prevent the damage and danger associated with potentially striking a gas pipe or facility below ground.