The Better Business Bureau (BBB) is warning consumers of a Netflix phishing scam that has been circulating in the area recently.
We recently spoke with Joseph Keys, Regional Director for the BBB, about this phishing scam. According to Keys, consumers have been receiving emails from what appears to be Netflix. In these emails, the scammers inform the consumer that there is an issue with their Netflix account and ask for personal, banking, or credit card information to resolve the issue. Keys says to never send personal information through email. He says to instead contact Netflix if you believe there’s an issue with your account. He’s also warning consumers that if they feel they’ve received one of these phishing emails to contact Netflix and the BBB.
Keys also gave some tips on how to identify if you have received a phishing email. He says to look at the email address and check the email for any spelling or grammatical errors. Keys states that these are usually tell-tale signs of a scamming or phishing email.
To report a phishing email, contact Netflix at phishing@Netflix.com or visit Netflix.com and call customer service. Never trust any links or phone numbers provided in the phishing email.
Listen to the full interview with Joseph Keys below.