Homewood Grill was presented with the City of Effingham’s Business Appreciation Award.
During Tuesday’s City Council meeting, Mayor Jeff Bloemker said: “Homewood Grill has become more than just an ice cream stand.” Mayor Bloemker went on to say, “It is a cultural icon. I actually have relatives who come to Effingham from Ohio for reunions and they always wear Homewood Grill t-shirts because they consider that visit the most important part of their pilgrimage. I have many fond memories of spending time at Homewood Grill as a kid as well as good memories of taking my kids there.”
Homewood Grill originally opened 1952 and has been owned by Mike and Mindy Nosbisch since 1985. While the building has remained the same size since it opened, the owners are always trying to find ways to improve the menu. Some of recent additions, like the red velvet and Kit-Kat Shake, were ideas from employees.
One criteria for Business appreciation Award is exceptional customer service. “Customer service is our number one priority,” said Mindy Nosbisch. She went on to say “It is the reason that we are successful and it is the only way a small business can survive.” Homewood Grill employs around 25, and Mike and Mindy ensure that everyone on the team knows the importance of customer service. Mindy said that since working at the Homewood Grill is a first job for many of the employees, it’s important to make it a good experience.
Homewood Grill also participates in charitable giving, supporting churches, schools, United Way, Blessings in a Backpack, and more.
In order to be nominated for the Business Appreciation Award, a local business must show significant business growth, demonstrate successful employee retention and recruitment practices, have outstanding customer service, and partake in positive community promotion.