Clay County Hospital and its associated clinics have announced that they now offering a toll free number, which will include live operators and simplified contact information.
In addition, you can reach anyone simply by dialing the main hospital number at 618-662-2131, or toll free at 800-762-2309. Hospital officials say this is especially helpful in areas with “land lines” where you may have to pay for long distance calls.
“As part of our continued effort to make every aspect of patient care and service our first priority, I felt that with the very first call you make to the hospital that it should be a personally positive experience.” Said Amanda Basso, President and CEO of Clay County Hospital. “The last thing a patient wants to do, especially if they aren’t feeling well, is to try to locate a multitude of different phone numbers and then call, only to have to follow two, three or even four recorded prompts just to get to a live person, location or department.”
Clay County Hospital is asking its patients to remember that if it is an emergency, always call 911.